After-sales Service

Service core: Customer satisfaction

1, To ensure that products are delivered to customers in a timely, accurate, safe, fast and cost-saving manner.

2, Invite customers to visit Hishine from time to time. Ensuring that customers use Hishine zinc oxide with confidence.

3, To visit Hishine clients often, promptly organize relevant technical personnel to provide technical guidance and support client anything we could do.

4, 100% feedback on clients’ requirements.

The realization and improvement of customer value has always been the direction of our efforts. We regard high-quality and convenient services as an effective extension of the brand in a more profound sense, and try to establish an unbounded relationship between enterprises and users through a complete service system and communication platform.

1, We treat our customers sincerely. We introduce the development status and company strength truthfully

2, We are not limited to supply products only. Based on a comprehensive understanding of customer, we provide solutions for each requirement.

3, We evaluate the final use effects of Hishine zinc oxide and track the performance.

4, We establish detailed customer files for our customers and dealers to record customers' product use and feedback suggestions. This not only facilitates customers to find relevant information, but also help us to serve the client better.

5,  Every year we organize relevant personnel to visit customers, solicit customer opinions and suggestions, and continuously improve to make customers more satisfied.

6, Welcome to communicate and give suggestions on Hishine Zinc oxide at bella.yang@hishinecn.com

After-sales service hotline: 0533-8401122, fax: 0533-8401271.